1. Introduction
These Terms and Conditions (“Terms”) govern your use of the Danyells Foods website and the purchase of products from Danyells Foods Limited (“we”, “us”, “our”). By accessing our site and/or placing an order, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or purchase our products.
2. Definitions
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“Customer” means the person or business making an order.
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“Products” means the food items and goods offered for sale on our site.
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“Order” means the purchase of Products through our website.
3. Use of the Website
You may use this website only for lawful and personal purposes. You agree not to transmit any harmful or offensive content via this site. All intellectual property on the site (text, images, logos, designs) is owned by us and is protected by copyright and trademark laws.
4. Orders and Acceptance
4.1 When you place an order, you are offering to purchase Products subject to these Terms.
4.2 We reserve the right to accept or decline your order at any time, e.g., due to product unavailability or pricing errors.
4.3 A contract is formed only when we confirm acceptance of your order and dispatch the Products.
5. Pricing and Payment
5.1 All prices displayed include applicable VAT (where relevant).
5.2 Prices and product availability may change without notice until your order is confirmed.
6. Delivery
6.1 Delivery terms, charges, and timescales will be shown at checkout.
6.2 You must provide accurate delivery information. We are not liable for failed delivery due to incorrect address details provided by you.
7. Returns, Refunds, and Cancellations
7.1 If goods are damaged or not as described, you must notify us within a reasonable timeframe after delivery.
7.2 Refunds will be processed in accordance with consumer rights law and may take up to 30 days to complete.
7.3 Certain perishable goods cannot be returned unless they are faulty.
8. Allergens and Product Information
8.1 It is your responsibility to check product descriptions and allergen information.
8.2 We take precautions to manage allergen risks but cannot guarantee zero trace of allergens in our products.
9. Limitation of Liability
9.1 To the fullest extent permitted by law, Danyells Foods will not be liable for indirect, incidental, or consequential loss arising from your purchase or use of our Products.
9.2 Nothing in these Terms limits liability for personal injury or death resulting from our negligence.
10. Changes to Terms
We may update these Terms at any time. Any changes will be posted on this page, and continued use of the site after changes indicates acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and interpreted in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.